User Reference Guides

Registering Your Computer Within Online Banking

One of the features of Online Banking is the ability to register your personal computer in order to skip the step requiring you to answer one of your security questions. This feature should only be activated when you are using a private computer. Due to browser updates, occasionally it becomes necessary to delete the Flash Shared Object (FSO), which is a separate function from deleting cookies within a browser. To delete the FSO, perform the following (regardless of your computer's platform):

If you are still unable to register your computer, please contact an associate at your local branch for further assistance.